At www.quipod.shop, we prioritize seamless delivery to ensure your carefully selected items arrive promptly and in perfect condition. Our team processes orders with meticulous attention, whether you're refreshing your everyday essentials or upgrading specialized gear. From lightweight performance footwear to timeless classics, each shipment is packed to protect quality during transit. We partner with trusted carriers to balance speed and reliability, offering transparent updates at every stage.

Orders are typically processed within 1-3 business days (excluding weekends/holidays). Delivery duration varies by destination and carrier capacity. Domestic shipments usually reach you within 5-10 business days after dispatch, while international deliveries may require 10-20 business days. Seasonal peaks or unforeseen logistics disruptions may occasionally extend timelines, but we proactively notify customers of significant delays.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+. No minimum threshold for subscription members (exclusions apply).

Expedited services are available at checkout for urgent needs, with rates calculated based on weight and destination.

We currently ship to most countries across North America, Europe, and select Asia-Pacific regions. Some remote locations (e.g., islands, military bases) or areas with trade restrictions may incur additional fees or be ineligible for delivery. During checkout, our system validates your address and displays available options. For inquiries about specific destinations, contact [email protected].

Once your order ships, you'll receive a confirmation email with a tracking number and carrier link. Monitor progress directly through the carrier's portal or via your account dashboard. Not seeing updates? Tracking details may take 24-48 hours to activate after dispatch. For real-time assistance, our support team can verify your shipment's status upon request.

While rare, delays from extreme weather or customs inspections may occur. If your package exceeds the estimated delivery window without updates, first check the tracking link. No resolution? Contact us at [email protected] with your order number. For lost shipments confirmed by the carrier, we'll promptly resend items or issue a refund per your preference.

International orders may be subject to local taxes, tariffs, or brokerage fees determined by your country's regulations. These charges are the customer's responsibility and are typically collected upon delivery. We declare all packages at actual value and cannot mark items as "gifts" to avoid fees. To estimate potential costs, consult your national customs authority before ordering.